FAQ's
Find answers to common questions about Dr. Puryear's books, approach to wellness, and how his work can transform your health journey.
General Questions
1. Do you ship internationally?
Yes, we ship Dr. Puryear's books internationally. International shipping rates and delivery timeframes vary depending on your location. Please note that international customers may be responsible for customs fees or import taxes as required by their country's regulations. These charges are not included in our shipping costs and will be collected upon delivery if applicable.
2. Do you offer returns?
You can learn more about our returns and shipping processes on our returns and shipping page
3. What if I receive a wrong/damaged/missing item?
We'll do all that we can to make it right! Please contact us within 7 days of receiving your order, including your order number, a description of the issue, and photos of any damaged items if applicable. Our team will promptly address your concerns and provide a solution, whether that's a replacement, refund, or other appropriate action to ensure your satisfaction.
4. Can Dr. Puryear personalize my books?
Dr. Puryear offers personalized book signings during special events and promotional periods, which are announced on our website and social media channels. For bulk orders or special requests, please contact us to inquire about personalization options.
5. Are the books really signed by Dr. JP?
Yes, all books marketed as "signed copies" are personally signed by Dr. Jerome Puryear. Dr. Puryear takes pride in connecting with his readers through these signed editions, which are available in limited quantities. Each signature is authentic and unique, reflecting his appreciation for your support of his wellness mission.
6. Who's delivering my order?
We primarily ship through USPS and FedEx, with the specific carrier depending on your location and the shipping method selected during checkout. Your shipping confirmation email will indicate which carrier is handling your delivery and provide the appropriate tracking information. If you have a preference for a specific carrier, please note this in the order comments, and we'll try to accommodate when possible.
7. What if it shows my order is delivered, but it's not there?
If tracking shows your package was delivered but you can't locate it, please: 1) Check with family members or neighbors who might have received it; 2) Look around your property for alternative delivery locations; 3) Contact the delivery carrier directly with your tracking number to confirm delivery details. If you still can't locate your package after these steps, please contact us within 48 hours of the reported delivery date, and we'll work with the carrier to locate your order or provide an appropriate solution.
8. What if my package gets returned?
If your package is returned to us due to an incorrect address, delivery issues, or because it remained unclaimed, we'll contact you via email to verify your shipping information and discuss reshipment options. Please note that additional shipping charges may apply for reshipment unless the return was due to our error. If you prefer a refund instead of reshipment, we can process that for you minus the original shipping costs.
9. Are digital versions of the books available?
Yes, Dr. Puryear's books are available in digital format for Kindle, Apple Books, and other major e-book platforms. These digital versions contain the same valuable content as the physical books and can be accessed instantly after purchase. For direct links to the digital versions, visit the individual book pages on our website, where you'll find options for both physical and digital formats.
10. Where can I purchase Dr. Puryear's books?
Dr. Puryear's books are available directly through this website, as well as major retailers like Amazon, Barnes & Noble, and independent bookstores. Purchasing through our website ensures you have access to exclusive offers, signed editions when available, and direct support of Dr. Puryear's wellness mission. Bulk orders for organizations, wellness centers, or book clubs are also available at special rates by contacting us directly.
11. Do I need to share Dr. Puryear's Christian faith to benefit from his books?
No, you don't need to share Dr. Puryear's faith background to benefit from his wellness approach, books, exclusive offers, or discounted bundles. While Dr. Puryear's personal inspiration comes from his faith, his books are written to be accessible and valuable to people of all backgrounds and belief systems. The wellness principles, behavioral change strategies, and health guidance are evidence-based and universally applicable. Many readers who don't share his specific faith find great value in his holistic approach that acknowledges the spiritual dimension of wellness alongside the physical and mental aspects.
12. How does Dr. Puryear incorporate Christian faith into his wellness approach?
Dr. Puryear embraces all faiths and spiritual traditions. Dr. Puryear views faith as one of many potential sources of meaning, purpose, and resilience that can support overall wellness. In his books, faith-based perspectives are offered as an optional lens that some readers may find meaningful, while the core wellness principles stand on their own merits. His approach recognizes that spiritual well-being—however you define it—can be an important component of holistic health for many people. Dr. Puryear draws inspiration from his faith in approaching patients and readers with compassion, empathy, and a deep respect for each person's unique journey toward optimal health.
13. Can Dr. Puryear's books help with specific health conditions?
Dr. Puryear's books provide valuable guidance on lifestyle optimization that may complement medical treatment for conditions like obesity, diabetes, cardiovascular disease, and stress-related disorders. However, they are not intended to replace professional medical care. The books focus on evidence-based behavioral changes that support overall health and may help manage chronic conditions as part of a comprehensive approach. For specific medical advice regarding your health conditions, please consult with your healthcare provider. Dr. Puryear's books work best as a complement to, not a replacement for, personalized medical care.
14. Do I need special equipment or resources to implement the strategies?
No, Dr. Puryear's books are designed to be accessible without requiring expensive equipment or special resources. The wellness strategies focus on sustainable lifestyle changes that can be implemented in any setting with minimal investment. Basic items like comfortable clothing for movement, a quiet space for meditation, and access to whole foods are helpful but not mandatory. Dr. Puryear emphasizes working with what you have and starting where you are. Each book includes modifications and alternatives to accommodate different resource levels, physical capabilities, and living situations, making wellness accessible to everyone regardless of circumstances.
15. I need support, who should I contact?
Our wellness team is dedicated to serving you. For any questions or concerns, you can send us a message directly by clicking "contact us" at the bottom of this page.